This Privacy Policy explains how kudaking collects, uses, stores, and protects your personal data when you register and use our online casino and sportsbook platform. Your privacy matters to us — this document tells you exactly what we do with your information and why.
kudaking implements industry-standard TLS encryption, access controls, and secure storage practices to protect your personal data from unauthorised access, disclosure, or loss at all times.
kudaking does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information is shared only where strictly necessary for service operation or legal compliance.
You have the right to access, correct, and in applicable circumstances request deletion of your personal data held by kudaking. Submit requests via the 24/7 live chat or contact email at any time.
Every data processing activity at kudaking is conducted on a lawful basis — contract performance, legal obligation, legitimate interest, or your explicit consent — in accordance with applicable data protection legislation.
kudaking retains personal data only for as long as necessary for the purpose it was collected, or as required by applicable law. Data subject to regulatory retention requirements is held securely for the mandated period and then deleted.
This Privacy Policy is written in plain, accessible English. It tells you clearly what data we collect, why we collect it, how long we keep it, and who we share it with — without burying the important parts in legal jargon.
1.1 This Privacy Policy ("Policy") applies to the kudaking online gaming platform, accessible at kudaking.org, and all associated services operated thereunder (collectively, the "Platform"). It governs the collection, use, storage, and disclosure of personal data relating to registered players, prospective members, and visitors to the kudaking Platform.
1.2 kudaking is committed to protecting the privacy of all individuals who interact with the Platform. This Policy is written in compliance with applicable data protection legislation and the data privacy requirements of kudaking's international gaming authority licence.
1.3 By registering a kudaking account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the kudaking Platform.
1.4 This Policy should be read alongside kudaking's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
2.1 For the purposes of applicable data protection legislation, kudaking is the data controller in respect of personal data collected through the Platform. As data controller, kudaking determines the purposes and means of processing your personal data.
2.2 Where kudaking engages third-party service providers to process personal data on its behalf (for example, payment processors, identity verification providers, or customer support platforms), those parties act as data processors and are contractually bound to process data only in accordance with kudaking's instructions and applicable law.
2.3 For all data-related enquiries, requests, or complaints, please contact the kudaking Data Protection team via the contact details set out in Section 16 of this Policy.
3.1 kudaking collects the following categories of personal data from registered players and platform users:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (MyKad / passport) | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile phone number, residential address | Account communication, transaction notifications, support |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost), transaction history | Payment processing, fraud prevention, AML compliance |
| Gaming Data | Bet history, game sessions, wagering amounts, win/loss records, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service improvement |
| Communications Data | Live chat transcripts, support emails, survey responses | Customer support, quality assurance, dispute resolution |
| KYC Documents | Copies of identity documents, proof of address, selfie verification images | Identity verification, regulatory compliance, withdrawal processing |
3.2 You are not required to provide all personal data listed above to browse the kudaking website; however, certain categories of data are mandatory for account registration, and others are required before withdrawal requests can be processed. kudaking will clearly indicate which fields are mandatory at the point of collection.
4.1 kudaking collects personal data through the following means:
5.1 kudaking processes your personal data on the following lawful bases:
6.1 kudaking uses your personal data for the following purposes:
6.2 kudaking does not use your personal data to make solely automated decisions that produce significant legal or similarly significant effects on you, without human review and an opportunity for you to contest the decision.
7.1 kudaking may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
7.2 kudaking does not sell, rent, or otherwise commercially disclose your personal data to third parties for their own marketing purposes.
7.3 In the event of a merger, acquisition, or sale of the platform business, your personal data may be transferred to the acquiring entity, subject to the same data protection obligations as set out in this Policy.
8.1 kudaking uses cookies and similar tracking technologies on the Platform for the following purposes:
8.2 You may manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies may impair Platform functionality.
8.3 kudaking does not use third-party tracking pixels or advertising network cookies to track your activity outside of the kudaking Platform.
9.1 kudaking implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, kudaking will notify you without undue delay in accordance with applicable data protection legislation.
9.3 While kudaking takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are also responsible for maintaining the security of your kudaking login credentials.
10.1 kudaking retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention principles apply:
10.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with kudaking's data lifecycle management procedures.
11.1 Subject to applicable data protection legislation, you have the following rights in respect of your personal data held by kudaking:
11.2 To exercise any of these rights, please contact kudaking via the 24/7 live chat or support email. kudaking will respond to verified requests within thirty (30) days. In complex cases, this period may be extended by a further thirty (30) days with prior notification.
11.3 Please note that certain rights are subject to limitations — for example, kudaking may decline an erasure request where retention is required by applicable AML or gaming licensing law.
12.1 The kudaking Platform may engage service providers located outside of Malaysia — for example, cloud hosting infrastructure, KYC verification providers, or gaming software vendors — which may involve the transfer of personal data to jurisdictions outside Malaysia.
12.2 Where such transfers occur, kudaking ensures that adequate safeguards are in place — including contractual data transfer mechanisms — to protect your personal data to a standard equivalent to applicable data protection legislation requirements.
12.3 By using the kudaking Platform, you consent to such international data transfers where they are necessary for service delivery or legal compliance, subject to the safeguards described in this section.
13.1 The kudaking Platform is strictly available to adults aged 21 years and above. kudaking does not knowingly collect or process personal data from individuals under the age of 21.
13.2 If kudaking becomes aware that personal data has been collected from a person under the age of 21, that data will be immediately deleted and the associated account suspended. Age verification is a mandatory step of the kudaking registration process and is taken seriously.
13.3 Parents and guardians are strongly encouraged to use parental control software and internet filtering tools to prevent minors from accessing online gaming platforms including kudaking.
14.1 The kudaking Platform may contain links to third-party websites or services (for example, gaming software provider information pages or payment method providers). This Privacy Policy applies solely to the kudaking Platform and not to any third-party sites.
14.2 kudaking is not responsible for the privacy practices, data collection, or content of third-party websites. You are encouraged to review the privacy policies of any third-party sites you visit via links on the Platform.
15.1 kudaking reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or Platform practices. The revised Policy will be published on this page with an updated effective date.
15.2 Where amendments are material, kudaking will notify registered players via email or a prominent in-platform notification prior to the amended Policy taking effect. Your continued use of the Platform following notification constitutes acceptance of the revised Policy.
15.3 You are encouraged to review this Privacy Policy periodically to stay informed of how kudaking handles your personal data.
For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data by kudaking, please contact us through the following channels:
kudaking's privacy framework is built to earn your trust, not just satisfy a checkbox. Register with confidence — your personal data is secured, never sold, and handled transparently throughout your kudaking membership. 21+ only.
By registering, you confirm you are 21+ and agree to this Privacy Policy and the Terms & Conditions. Gambling involves financial risk — please visit Responsible Gaming for tools and support.